Terms of use
The ground rules for a more informed vehicle inspection.
Last updated: 4 November 2026Using Carvexa
Carvexa provides guided evidence collection and AI-assisted observations about vehicles. Use the service lawfully and only submit information and media you are entitled to share. You are responsible for checking the accuracy of vehicle details and protecting your account.
An aid, not a certification
Reports are informational and may contain errors, omissions or incomplete coverage. They are not a professional mechanical diagnosis, roadworthiness certificate, insurance assessment, legal opinion or valuation. A clean-looking photo or completed checklist does not prove that a vehicle is defect-free. Have a qualified professional carry out a physical inspection before making a purchase or safety decision.
Safe capture
Photograph a stationary vehicle in a safe, permitted location. Never operate the app while driving. Do not open hot fluid caps, enter traffic, go under an unsupported vehicle, touch moving components or disassemble parts for a capture task. Skip any task that cannot be completed safely.
Packages and payments
Free, Pro and Ultra provide different capture scopes as displayed in the app. Paid inspection credits are consumable purchases; the available product, quantity, price and currency are shown by Apple or Google before purchase. A credit applies to the inspection described in the app. Do not purchase based on a promised future feature. Payment processing and refund requests are subject to the relevant store rules and your mandatory consumer rights. Contact us for delivery or entitlement problems; do not send card details.
Service limits
Features can vary by device, country, app version and selected package. Network connectivity and processing availability affect uploads and report timing. Carvexa does not promise universal access to vehicle multimedia, OBD data, official accident or service history, or current manufacturer fault databases. Some generated content may be in a different language from the interface.
Your content and our service
You retain your rights to content you submit. You permit Gridex Labs and its service providers to process that content as necessary to deliver the requested inspection, report and support, as explained in the Privacy policy. Carvexa branding, software and interface assets belong to their respective rights holders. Do not abuse the service, bypass access controls or attempt to access another person’s data.
Accounts, responsibility and changes
We may restrict access for misuse or security reasons and may change features as the product develops. You can request account deletion through the Account deletion page. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded. Contact info@gridexlabs.com about these terms or a service issue. Material updates will be identified by the date shown here.