Your account. Your choice.
Request deletion of your Carvexa account and associated data.
Last updated: 4 November 2026Write directly to our team. Never share passwords or verification codes.
info@gridexlabs.com ↗Request account deletion
Email info@gridexlabs.com with the subject “Carvexa account deletion”. Use the email linked to your Carvexa account if possible. For phone-only accounts, tell us you use phone sign-in and we will arrange verification. You do not need to reinstall the app to send a request.
What to include
Tell us whether you want the entire account deleted or a specific inspection removed. We may ask for the minimum information needed to identify and verify the account. Never send your password, SMS code, Apple/Google verification code or full payment details. Sending an email is a request; it does not instantly delete the account.
What happens next
The support team verifies account ownership, confirms the scope and processes the request. Account deletion covers the profile, associated inspection records, uploaded inspection media and generated reports, except records that must be retained for a legitimate legal, accounting, security or dispute purpose. We explain any exception and confirm completion. Backup copies may persist until replaced under the backup cycle.
Purchases and copied reports
Removing the app does not delete your account. Account deletion does not automatically refund store purchases. Requests about a purchase should be made through the relevant Apple/Google process or our support team for delivery problems. Copies of reports you have already downloaded or shared are not removed from other people’s devices by deleting your account.